Refund Policy

Last updated: 30 September 2026

This policy applies to bookings made with Hakan Kavalci (Voyagedesk Holidays) through this website.

30-day refund guarantee

If you change your mind, you can request a full refund of any payment within 30 days of the date you made it, for any reason.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or contact us with your booking reference and we will arrange it. Refunds go back to the card or account you paid with.

After 30 days

You can still cancel your booking at any time before travel by contacting us. We will refund what you paid, less any costs we cannot recover from hotels, airlines or suppliers, and we will always tell you the amount before you confirm. Refunds are also handled in line with Paddle's Refund Policy.

If we cancel

If we have to cancel or significantly change your holiday, you can choose an alternative or receive a full refund.

Questions? Contact us.